Have a 2012 Avalanche and had the entire compressor, etc, replaced at 26,000 miles. Had the same issue on a 2008 Avalanche as well.
Now I have a service rear suspension system message. The dealer says a sensor in the shock failed.
Since there is 965 miles and about 6 months past the warranty period, they will not repair it under warranty. I have the extensive GMPP, but it doesn't cover shocks.
I just need the sensor, but it is internal to the shock. The dealer says their hands are tied and cannot help me. The Customer Assistance Center (CAC), was no help either, telling me to work with the dealer.
Hard to believe there is such minimal support for a $54,000 vehicle, less than 1,000 miles over warranty.
Very disappointing support, especially as a GM retiree.
Now I have a service rear suspension system message. The dealer says a sensor in the shock failed.
Since there is 965 miles and about 6 months past the warranty period, they will not repair it under warranty. I have the extensive GMPP, but it doesn't cover shocks.
I just need the sensor, but it is internal to the shock. The dealer says their hands are tied and cannot help me. The Customer Assistance Center (CAC), was no help either, telling me to work with the dealer.
Hard to believe there is such minimal support for a $54,000 vehicle, less than 1,000 miles over warranty.
Very disappointing support, especially as a GM retiree.